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Appointments only:   01546 462001   

Enquiries after 9am:   01546 462002   

Prescriptions:             01546 462003

Inveraray and Furnace Information Page

News 10/07/19 - the surgery will be trial site for video calls with your GP. We will trial this with a select few patients over the Summer period then report back to you. If patients like this facility we will provide more information, user-guides, leaflets etc. following the trial before formally launching. Please note you cannot use this facility unless a clinician has pre-organised it with you in advance. Thanks! GP Near Me (Video Consultation) Patient Leaflet

GP Video Call

Note on seeing the clinician of your choice - achieving continuity of care

Our clinicians will call you back as soon as possible after you call in. This website usually advertises who is taking calls on each day of the week. Please do not worry if you have a preferred clinican and it's not them who calls you back. All of our clinicians have the facility to book you directly to see a clinician of your choice (if needed and desired) either by phone or face to face. So if you speak to someone you don't know or just want to see someone else, that can always be organised from the first phone call back to you. And if you need some regular telephone follow up we can also organise this with the same person, if desired, so you get continuity of care. Please note that, particularly for some less obvious diagnoses, it's often very useful to see a different clinician as sometimes a second pair of eyes picks something up the first didn't think of. 

Winter flu season, vaccine's offered from October to March. 

Appointments available soon.

Who should get the flu vaccine?

  • Anyone with a health condition
  • People aged 65 years or over
  • Pregnant women
  • People that work in healthcare

https://www.nhsinform.scot/healthy-living/immunisation/vaccines/flu-vaccine

 

Locum Cover required (range of GMS and Out of Hours available) - please contact Practice Manager

Telephone First (call us anytime 8am to 4pm)

On 29th May 2017 we introduced a new approach to GP appointments, intended to make it easier and quicker for you to speak with a clinician. There is no need to book an appointment in advance. Instead you call the practice, provide a few words about the problem and a GP or advanced nurse practitioner will call you back, either morning or afternoon depending on when you make your appointment.

We use the information you provide to the receptionist to help the clinicians decide both if the call needs to be prioritised and who calls you back. The receptionist is bound by a duty of confidentiality. You don't have to share the (brief) problem but it's extremely useful if you do.

If a face to face appointment is agreed it’s almost always possible on the same day and the clinician has the discretion to choose who to book you with

When it’s important for you to see your GP this can usually be arranged on the phone.

Why Telephone First?

  • We can consult with more patients.
  • Those who need face to face appointments get them and usually on the same day (a big change from before).
  • The majority of telephone consultations resolve the problem and avoid both you travelling to the surgery and an unnecessary face to face appointment.

I need an exact time due to work / poor phone signal / other

Tell reception and we’ll agree a time to call you back and can usually call as near as possible to this time. This facility only works if used by those who really need it.

Due to disability I can’t use the phone

Tell us and we will ensure a note goes on your records to allow you direct access to a face to face appointment.

What is an Advanced Nurse Practitioner? Don't I need a GP?

Highly skilled nurses with additional specific training on independent clinical assessment. They can prescribe independently just like a GP. They can manage most problems and those they can’t they have direct access to a GP to discuss cases.

Advanced Nurse Practitioner Leaflet

Health and Happiness

Your health is our priority. You can expect a professional, discreet and friendly service from our team.

Disabled Access

There’s reserved car parking for blue badge holders marked near the front door. Our building has wheelchair access, internal lifts and toilet facilities adapted for wheelchair users. If you need help getting into the building let us know.

Lochgilphead Medical Centre Nursing Team – Mission Statement

"We always strive to provide safe, effective, quality care for our community."

Click here for more on our nursing team

(Site updated 19/07/2019)
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